Artificial Intelligence (AI) is changing the casino sector by enhancing operations and improving customer encounters. In 2023, a report by Deloitte pointed out that AI technologies could enhance operational effectiveness by up to 30%, enabling casinos to better manage assets and enhance service delivery.
One prominent figure in this evolution is David Baazov, the former CEO of Amaya Gaming, who has been vocal about the potential of AI in gaming. You can track his insights on his Twitter profile. His ...
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